Legal

Terms & Conditions

Last updated: 13 April 2026

1. About Us

Smart Alarms is a trading name of Bunjee Platforms Ltd, a company registered in England & Wales (Company No. 14213818), with its registered office at Flat 1, 275 New North Road, London, N1 7AA, United Kingdom.

References to “Smart Alarms”, “we”, “us”, or “our” in these Terms refer to Bunjee Platforms Ltd. References to “you” or “your” refer to the user or visitor accessing smart-alarms.co.uk.

2. Acceptance of Terms

By accessing or using smart-alarms.co.uk, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you must not use this website.

We reserve the right to update these Terms at any time. The date of the most recent revision is displayed at the top of this page. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

3. Nature of Our Service

Smart Alarms provides an independent comparison and referral service. Our website allows you to complete a free property security audit and be connected with certified third-party smart home security installers operating in your area.

We are not a security installer. We do not supply, install, commission, maintain, or guarantee any alarm systems, CCTV equipment, smart doorbells, or any other security hardware or software. Our role is limited to connecting you with qualified third-party professionals.

By submitting an enquiry through our website, you consent to your contact details and property information being shared with our network of certified installers and referral partners, who may contact you directly with quotes and information. See our Privacy Policy for full details of how your data is used and shared.

4. No Liability for Third-Party Installers

Any contract for the supply and installation of security equipment is made solely and directly between you and the relevant third-party installer. Smart Alarms is not a party to any such contract and accepts no responsibility or liability in connection with it.

We make no representations or warranties regarding:

  • The quality, suitability, safety, or fitness for purpose of any security system or installation carried out by a third-party installer
  • The accuracy of any quote, estimate, or recommendation provided by an installer
  • Whether any installer holds or maintains the certifications or accreditations they claim to hold (e.g. NSI, SSAIB)
  • The conduct, performance, or reliability of any installer introduced through our service

Any dispute, claim, or complaint arising from an installation or from your dealings with an installer must be directed to that installer directly. Smart Alarms will not act as a mediator or adjudicator in any such dispute.

5. Referral Fees & Independence

Smart Alarms may receive a referral fee or commission when you are connected with an installer through our platform. This commercial arrangement does not affect the impartiality of our service or the information we display. We do not favour any particular installer on the basis of commercial arrangements.

6. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Submit false, misleading, or fraudulent information through our audit form
  • Use the website in any way that violates applicable local, national, or international law
  • Attempt to gain unauthorised access to any part of the website or its underlying systems
  • Introduce viruses, malware, or other harmful material
  • Use automated tools to scrape, copy, or reproduce content from this website without our prior written consent

We reserve the right to suspend or terminate access to the website for any user we reasonably believe to be in breach of these Terms.

7. Intellectual Property

All content on smart-alarms.co.uk — including but not limited to text, images, logos, graphics, page layouts, source code, and branding — is the intellectual property of Bunjee Platforms Ltd or its licensors, and is protected by the copyright laws of England and Wales and applicable international treaties.

You may not reproduce, distribute, modify, or create derivative works of any content from this website without our prior written consent, except as permitted by applicable law (for example, fair dealing for the purposes of research or private study).

The Smart Alarms name and branding are trading names of Bunjee Platforms Ltd. Nothing on this website grants you any licence to use our trademarks or trade names.

8. Limitation of Liability

To the fullest extent permitted by law, Bunjee Platforms Ltd excludes all liability for any loss or damage arising from:

  • Your use of, or inability to use, this website
  • Any reliance placed on information provided on this website
  • Any installation, product, or service provided by a third-party installer introduced through our service
  • Interruptions, errors, or security breaches affecting the website
  • Any indirect, consequential, or incidental loss

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this website, you confirm that you have read and understood our Privacy Policy.

11. Governing Law & Jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Bunjee Platforms Ltd (trading as Smart Alarms)

Email: [email protected]

Registered Office: Flat 1, 275 New North Road, London, N1 7AA, United Kingdom

Company No.: 14213818